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Help & Technical Support


Help and After Sales Support is the key to a great Internet experience. No customer enquiries are ever trivial to us. We are here to help!

We offer several methods of quickly resolving any Questions or Problems you may have. Please follow the suggested procedures below for best results.

PRE SALES & GENERAL QUESTIONS: Search our growing Knowledge Base for answers to many common questions. If you can't find an answer, or have comments or feedback for us, please use our Contact Form.

TECHNICAL & BILLING QUESTIONS: For existing customers and account holders. Search our Knowledge Base for answers to a wide range of Technical or Billing & Administration subjects. If you can't find an answer to your query there then Log In to your account and use the Help Desk to submit a ticket. We monitor the Help Desk around the clock and response times vary from a few minutes to several hours, depending on the nature of your problem and our workload.

Use the buttons below to choose your help channel.

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Use our Knowledge Base to find answers to many questions &
problems that are commonly asked. This replaces the usual FAQ.
Log In to use our Help Desk for assistance with any problems not
answered in our Knowledge Base.
For all comments, feedback and general or pre-sales questions
use our Contact Form.


Let us make your Internet presence the best that it can be!

Thank you!
GEL-nomanix.com



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